Your Privacy is Important to Us
(Last Updated: 1 January 2022)
Fowl Play Privacy Principles
The following principles underpin our approach to respecting your privacy:
1) We value your trust placed in us by providing us with your personal data, and will use them in a fair and trustworthy manner.
2) We will be transparent with you about the way we collect your personal data and what we do with it.
3) We will perform due diligence to protect your information from any misuse and to keep it safe and secure at all times.
4) We will comply with all data protection laws and regulations, and cooperate with the relevant data protection authorities. In the absence of such legislation, we will act in accordance with generally accepted principles governing data protection.
Children - under 13 years oldOur website or services are not aimed at children under 13 years of age and we will not collect, use, provide or process any personal information of children under the age of 13 deliberately. We highly recommend, if you are under 13 years old, that you do not send us your personal information (for example, your name, contact, email address, credit card or payment information, or residential address). However, if you are under 13 years old and you would like to ask a question or use this website or engage our service in anyway that requires you to give us your personal information, please get your parent or guardian to do so on your behalf. If we discover that we have collected information from a child without consent from a parent or guardian, we will delete that information as soon as possible.
Purpose of collecting your personal informationWe collect your personal information for the main purpose of providing and improving our products and services to you via our Site. The collected personal information may be used, or shared with third parties, our service providers (such as courier companies), and our suppliers and merchants as we deem necessary, for some or all of the following purposes: (a) to facilitate your use of our Site, including processing orders you place or engagement requests for our products and services through our Site; (b) to contact you and respond to your queries and requests regarding our products and services that may be of interest to you, provided we have received your consent to do so in a form of an order placement or service engagement request on our website or through any surveys or forms provided to you from us; (c) to deliver the products and services you have purchased through our Site (d) to update you on the delivery of products and services and for customer support purposes; (e) to obtain your feedback after a sales of our product(s) or service(s) to help us improve on our products and services, and to improve your user experience; (f) to resolve complaints and handle requests and enquiries; (g) to compare information, and verify with third parties in order to ensure that the information is accurate; (h) to administer and manage your customer account (if any) and your relationship with us; (i) to carry out financial transactions in relation to payments you make online via our Site; and (j) to provide you with information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to such contact. We do not rent, sell, or trade your personal information to any third party.
Security of your personal informationWe have implemented relevant and appropriate measures to protect your privacy from any unauthorised access, modification and misuse from any authorised or unauthorised personnel and will review and update these measures as and when appropriate. Access to your personal information is only permitted among our company personnel on a need-to-know basis. However, we cannot be held responsible for any unauthorised or unintended use, access or disclosure that is beyond our control. To the extent permitted by law, we shall not be liable in any event for any damages of any kind, including but not limited special or exemplary damages, or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorised or uninteded use, access or disclosure of your personal information.